Can I receive a summary by email or mail?
Yes. You can request a monthly statement free of charge.
This shows your completed trips, trip contributions, and remaining mileage allowance.
You can receive this overview by email or by mail.
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Ask your questionCan I travel farther than 25 kilometers?
Yes. With the Beltax, you can travel up to 5 kilometers further.
A different rate applies to the kilometers between 25 and 30 kilometers.
Would you like to travel more than 30 kilometers from your home address? If so, you may be able to use Valys.
Learn more about "Can I travel farther than 25 kilometers?"How much does a ride cost, and how does the co-payment work?
You pay a fare for each ride. This consists of a base fare and a per-kilometer charge. The standard per-kilometer rate applies for distances up to and including 25 kilometers. An adjusted rate applies for distances between 25 and 30 kilometers, inclusive.
Click below to view all current rates.
Learn more about the cost of a ride and how the passenger fare works.What is my mileage allowance?
Your mileage allowance is the number of kilometers you are allowed to travel with Beltax.
The Municipality of Lansingerland determines which mileage allowance applies to you.
Learn more about "What is my mileage allowance?"Do I have to pay for taking a detour?
No. You only pay for the route between your departure address and your destination.
You won't be charged for any extra kilometers incurred when picking up or dropping off other passengers.
Learn more about "Do I have to pay for taking a detour?"Where can I view my mileage allowance?
You can view your current mileage allowance via Reizi.
Here you can see how many kilometers you've used and how far you can still travel.
You can also check your mileage allowance by calling RMC.
Learn more about "Where can I view my mileage allowance?"How do I pay my fare?
You can pay your fare by direct debit.
If you do not wish to use direct debit, you will receive an invoice and must pay it yourself within 14 days.
You do not pay the driver in cash.
Learn more about How do I pay my ride fee?What time can the vehicle arrive?
The vehicle may arrive anywhere from 15 minutes before to 15 minutes after the agreed-upon time.
For example, do you have a ride scheduled for 10:00 a.m.? In that case, the vehicle can arrive between 9:45 and 10:15 a.m.
Be sure to be ready 15 minutes before the agreed-upon time.
Learn more about "What time can the vehicle arrive?"What period does my invoice cover?
An invoice always covers one full calendar month.
The September invoice therefore includes the trips you took in September.
Learn more about: What period does my invoice cover?How do I know the vehicle is coming?
About 30 minutes before your ride, you or your contact person will receive a reminder via the Reizi app or by email.
The driver will call you about 10 minutes before arrival. From that point on, you can also track the vehicle in real time using the Reizi app.
Learn more about "How do I know the vehicle is coming?"When will I receive my invoice?
RMC issues the invoice around the 6th of the following month.
The invoice for September will therefore be issued around October 6.
Learn more about "When will I receive my invoice?"How do I book a ride?
You can book a ride through the Reizi app, My Reizi, or by phone.
You can do this 24 hours a day via the Reizi app and My Reizi.
You can make, change, or cancel reservations by phone daily from 6:00 a.m. to 1:00 a.m. by calling 010 – 200 2010.
Learn more about "How do I book a ride?"How long will the driver wait?
The driver will wait for a maximum of five minutes from the time the vehicle arrives.
This also applies if the vehicle arrives earlier than the agreed-upon time window.
Therefore, please make sure you are ready 15 minutes before the agreed-upon time.
Read more about "How long does the driver wait?"