Can I travel if my travel card hasn't been activated yet?
Yes. You can also travel using Beltax even if you haven't activated your travel pass yet or haven't set up direct debit.
You can book your ride by phone at 010 – 200 2010. You will then pay your fare by invoice.
Is there another issue with your travel card or your registration? If so, please contact us. We'll verify your information and assist you further.
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Ask your questionWhy am I getting a new travel pass?
Starting September 1, you’ll be traveling with a new personal travel pass from RMC.
The card comes with a new card number. This may be different from the number you used previously.
Learn more about "Why am I getting a new travel pass?"Do I need to bring my travel card?
Yes. Be sure to bring your travel pass with you on every trip.
The driver may ask you to show your pass when you board.
The pass is personal.
Learn more about "Should I bring my travel card?"Where can I find my card number?
Your card number is listed on your travel card and in your welcome letter.
Please have this number handy when you book a ride, activate your pass, or contact RMC.
Learn more about "Where can I find my card number?"How do I activate my travel pass?
Go to www.reizi.nl/lansingerland/welkom and follow the steps on the screen.
Please have your card number ready.
You can also scan the QR code from your welcome package.
Learn more about How do I activate my travel pass?Can I request a paper authorization form?
Yes. You can request a paper authorization form at:
www.reizi.nl/lansingerland/papieren-machtiging-aanvragen
You can also call 010 – 200 2010. We will then mail the form to you.
Learn more about "Can I request a paper authorization form?"What is Reizi?
Reizi is RMC's app and online platform that lets you arrange and view your Beltax transportation.
Learn more about What is Reizi?Do I have to use the Reizi app?
No. The Reizi app is not required.
You can also arrange your transportation through Mijn Reizi on a computer or by phone.
Learn more about "Should I use the Reizi app?"How do I log in to Reizi?
Log in using your card number and date of birth.
You do not need to create a username or password yourself.
Learn more about How do I log in to Reizi?What can I book through Reizi?
With Reizi, you can, among other things:
- book a ride;
- change or cancel a ride;
- View scheduled and completed trips;
- view your mileage allowance;
- view your invoices;
- see when your vehicle is expected;
- Track the vehicle live shortly before arrival.
Is the Reizi app free?
Yes. The Reizi app and My Reizi are free to use.
Learn more about Is the Reizi app free?I've lost my travel pass or it's damaged. What should I do?
Have you lost your travel card? Or is your card damaged? If so, please contact us. We'll look into the matter and, if necessary, arrange for a new card for you.
Please note that a new card costs €7.75, including VAT.
Learn more about "I've lost my traveler's pass or it's damaged. What should I do?"