Work Transportation
We drive according to your work schedule, so you’ll arrive at work on time and get home on time as well.
Transportation is arranged through your employer.
Frequently Asked Questions About Work Transportation.
Ask your questionCan I choose the driver?
You cannot choose your driver. All of our drivers are trained. We try to assign the same driver whenever possible.
Learn more about Can I choose the driver?What happens if I am ill/sick?
Are you sick? Please let your employer know as soon as possible—preferably before the scheduled pickup time. Your employer will then notify us of your absence. That way, the driver won’t show up at your door for nothing.
Learn more about What happens if you get sick?How do I report schedule changes?
Please notify your employer of any changes to your schedule, such as an appointment or a day off. Your employer will then notify us. If you receive a new work schedule, your employer will notify us so that we can update the schedule in a timely manner.
Learn more about How do I report schedule changes?Who is responsible for arranging my transportation: me or my employer?
Your employer arranges your work transportation through us. Please notify your employer of any changes to your work schedule. Your employer will then inform us. Do you have a question about your ride itself? Please discuss this with your employer first.
Learn more about Who is responsible for arranging my transportation: me or my employer?Can I use the Reizi app for employee transportation?
At this time, you cannot yet use the Reizi app yourself for your trips to and from work. However, your workplace can view these trips. Your workplace can see where the taxi is and can check your trips in and out.
Do you also have a travel pass for Wmo transportation? If so, you can use the app for the Wmo trips you book yourself.
You won't see your employee transportation trips in your personal app.
If you are eligible for Wmo transportation, you have received a welcome card and an information booklet. These explain how to use the app.
Together with your employer, we will explore whether employees will also be able to use the Reizi app for employee transportation in the future.
Learn more about Can I use the Reizi app for employee transportation?